Hellers

CLIENT: Nick Harris & Todd Heller

Producing over 3.5 million sausages and over 1.5 million slices of bacon every week, Hellers is both a household favourite in New Zealand and a recognised expert manufacturer of award-winning small goods.

sausage

Founder Todd Heller’s passion for quality extends far beyond the flavour of his sausages though. Hellers production plants are technologically advanced and meet the strictest health and safety guidelines.

Operating to high standards within the food manufacturing sector doesn’t come without its risks. For over 25 years Hellers has valued the advice of Abbott Group in guiding their insurance decisions. Managing Director, Nick Harris, remembers how thorough Derrick Abbott was in his recommendations, and also selective about the insurances that he advised for the company. He ensured that the business was fully aware of their risks and how best to cover them.

Nick knew that he wasn’t being oversold to, and that any hole in the business’s cover would be his own doing as a result of failing to take Derrick’s advice.

As a result, Derrick has been a valued business adviser and mentor to Hellers for many years. Todd Heller shares Nick’s view, and particularly values Abbott Group’s honesty, integrity and attention to detail.

Of course over the years insurance claims have had to be made by the business, and Nick is happy to report that on every occasion where a claim contractually should be paid, Abbotts have ensured that it has been.

These days, the account management activities are carried out by Scott Sheridan, and Nick appreciates having the same polite, responsive and diligent service that he has come to expect from the Abbott Group.

Published on Thursday, May 2nd, 2013, under Business Liability, Case Studies