Earthquake Frequently Asked Questions?

EQ FAQs

1. When will my house get fixed? 
2. Why do I have to pay an excess to EQC and one to my insurer? 
3. My home is a total loss - can I cancel my policy? 
4. My home is a total loss -why do I have to continue paying premiums on it?
5. What are my settlement options? 
6. How does the rebuild process work? 
7. Can I do it myself? 
8. Can I make any changes when my house is rebuilt? 
9. Why can't I demolish my house now? 
10. Can I build a prefab home on another piece of land I own until my land is remediated? Could I then have my prefab home relocated to another piece of land I own?
11. Will I be able to keep things from my existing house that are being replaced, e.g. carpet, drapes, heritage windows etc? 
12. What happens when my Alternative Accommodation Cover runs out?